Terms of Service
Last Updated: February 16, 2026
Welcome to Virtual Sleep Clinic ("Clinic", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, virtual consultation services, at-home diagnostic testing, and related services.
By accessing or using our website or services, you agree to be bound by these Terms.
1.Use of Website and Services
The Clinic provides: • Virtual sleep consultations with licensed physicians • At-home sleep diagnostic testing • Secure online intake and referral forms • Educational information regarding sleep disorders
Use of this website and our services must comply with all applicable laws and regulations.
You agree to provide accurate, complete, and truthful information when submitting forms or booking services.
2.Medical Disclaimer
Information provided on this website is for informational purposes only and does not constitute medical advice.
A physician–patient relationship is established only after: • A consultation is formally scheduled, and • A licensed physician agrees to provide care.
Medical recommendations are based on the information you provide and the clinical judgment of the physician.
If you are experiencing a medical emergency, call emergency services immediately.
3.Eligibility
To use our services, you must: • Be at least 18 years of age (or have a legal guardian provide consent) • Reside in a jurisdiction where virtual medical services are legally permitted
Certain services may be limited based on geographic location and licensing regulations.
4.Virtual Consultations
Consultations are conducted via secure telemedicine platforms.
You acknowledge that: • Virtual care has limitations compared to in-person examinations • Accurate diagnosis depends on the information you provide • You are responsible for ensuring you have a private, secure environment during your consultation
The Clinic does not guarantee specific medical outcomes.
5.At-Home Sleep Testing
If recommended, you may receive an at-home sleep testing device.
By using the device, you agree to: • Follow all instructions provided • Use the device only for its intended purpose • Return equipment if required
Diagnostic results are reviewed by licensed sleep physicians who will provide appropriate recommendations.
6.Payment and Billing
Ontario Patients Where applicable, services may be covered by OHIP in accordance with provincial guidelines. Coverage eligibility is determined based on applicable regulations.
Patients Outside Ontario Consultations for patients outside Ontario require secure payment via Stripe before scheduling. Fees will be clearly disclosed prior to payment.
Payments are processed securely through third-party payment providers. The Clinic does not store full credit card information.
Refund policies, if applicable, will be disclosed at time of payment.
7.Privacy and Personal Health Information
We are committed to protecting your personal and health information.
All information submitted through our website, intake forms, and consultations is handled securely and in accordance with applicable privacy laws.
Please review our Privacy Policy for more details on how your information is collected, used, and stored.
8.No Guarantee of Outcomes
While our physicians provide evidence-based care, we do not guarantee: • Specific diagnoses • Treatment success • Improvement of symptoms
Medical outcomes vary by individual.
9.Limitation of Liability
To the maximum extent permitted by law, the Clinic and its physicians shall not be liable for: • Indirect or consequential damages • Loss of income or productivity • Delays caused by technology failures or third-party services
Our liability is limited to the fees paid for the specific service in question.
10.Third-Party Services
Our website may integrate third-party services, including but not limited to: • Calendly (appointment scheduling) • Stripe (payment processing) • Telemedicine platforms
We are not responsible for the policies or practices of third-party providers.
11.Changes to These Terms
We may update these Terms from time to time.
Updated Terms will be posted on this page with a revised "Last Updated" date.
Continued use of our website or services after changes constitutes acceptance of the revised Terms.
12.Contact Information
If you have questions regarding these Terms, please contact: